Last updated: [02-JAN-2026]
At HPRINTS, we aim to deliver your orders safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from https://hprints.site/.
1. Order Processing Time
-
All orders are processed within 1–2 business days after payment confirmation
-
Orders are not processed or shipped on Sundays or public holidays
-
In case of high order volume or unforeseen delays, processing time may be extended slightly. Customers will be informed if there is a significant delay
2. Shipping Locations
Currently, HPRINTS ships orders:
-
Across India
We may expand our shipping locations in the future. Any updates will be reflected on this page.
3. Estimated Delivery Time
Delivery times may vary depending on your location and courier service availability.
-
Metro Cities: 3–5 business days
-
Non-Metro / Remote Areas: 5–8 business days
Please note that delivery timelines are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.
4. Shipping Charges
-
Shipping charges (if applicable) will be clearly displayed at checkout before payment
-
Any promotional offers related to free or discounted shipping will be mentioned on the website at the time of purchase
There are no hidden shipping costs.
5. Order Tracking
Once your order is shipped:
-
You will receive a shipping confirmation message or email
-
Tracking details will be shared where applicable, allowing you to monitor your shipment status
6. Delivery Partners
We work with reliable third-party courier and logistics partners to ensure timely and secure delivery of your orders. Delivery timelines depend on the courier partner and service area.
7. Delayed or Failed Deliveries
While we strive for timely delivery, delays may occur due to:
-
Incorrect or incomplete shipping address
-
Customer unavailability at the time of delivery
-
Courier service disruptions
HPRINTS is not responsible for delays caused by courier partners, but we will assist customers in resolving delivery-related issues whenever possible.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details at checkout.
HPRINTS will not be liable for delivery issues resulting from incorrect address or contact information provided by the customer.
9. Damaged Packages During Transit
If you receive a package that appears damaged:
-
Please do not accept the delivery if possible
-
If accepted, contact our support team within 24 hours with clear images of the package and product
We will review the issue and assist as per our Return & Refund Policy.
10. Changes to This Shipping Policy
HPRINTS reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
HPRINTS
🌐 Website: https://hprints.site/
📧 Email: info@hprints.site
📍 Address: New Ashok Nagar, Delhi
📞 Phone:
+44 7862 968752
+91 7869 679525