Warranty Policy

Last updated: [02-JAN-2026]

At HPRINTS, we stand behind the quality of our remanufactured printer ink cartridges. This Warranty Policy explains the limited warranty coverage, eligibility, and the process for warranty-related concerns.

1. Warranty Coverage

HPRINTS provides a limited warranty on remanufactured ink cartridges purchased directly from https://hprints.site/.

The warranty covers:

  • Manufacturing defects

  • Functional issues under normal usage

  • Product failure due to workmanship

This warranty applies only when the product is used as intended and in a compatible printer model.

2. Warranty Period

The warranty is valid for 30 days from the date of delivery, unless otherwise stated on the product page.

Warranty claims must be submitted within this period along with proof of purchase.

3. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, mishandling, or improper installation

  • Normal wear and tear

  • Printer-related issues not caused by the ink cartridge

  • Compatibility issues due to incorrect model selection

  • Damage caused by third-party modifications

  • Products purchased from unauthorized sellers

4. How to Make a Warranty Claim

To request warranty support, please contact us with:

  • Order ID

  • Product details

  • Description of the issue

  • Supporting images or information (if required)

Our support team will review the request and respond within a reasonable timeframe.

5. Resolution Under Warranty

If a claim is approved, HPRINTS may, at its discretion:

  • Replace the product

  • Offer store credit

  • Provide a refund (where applicable)

The resolution offered will depend on product availability and the nature of the issue.

6. Shipping for Warranty Claims

  • Customers may be responsible for return shipping unless otherwise stated

  • Replacement shipping, if approved, may be arranged by HPRINTS

Shipping terms may vary depending on location and case type.

7. Limitation of Liability

HPRINTS shall not be liable for:

  • Indirect or incidental damages

  • Printer damage or data loss

  • Business interruption or printing delays

Our liability is limited to the purchase value of the product.

8. Policy Updates

HPRINTS reserves the right to modify this Warranty Policy at any time without prior notice. Changes will be effective once published on this page.

9. Contact Information

For warranty-related questions or claims, contact us at:

HPRINTS
🌐 Website: https://hprints.site/
📧 Email: info@hprints.site
📍 Address: New Ashok Nagar, Delhi
📞 Phone:
+44 7862 968752
+91 7869 679525

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